The prices are freely determined by the professionals. Information on the price of a product or service is therefore of primary importance to the consumer, who must be able to choose with full knowledge of the facts and to play the competition.
The price, expressed as a reference amount (usually monetary), is the translation of the compensation that an operator is willing to hand over to another in return for the transfer of a good or a service. The price measures the market value of a transaction and is one of its essential elements.
Information on prices is mandatory
Since 1 January 1987, all prices are free, with few exceptions, where competition is non-existent or insufficient: certain public transport, taxis, regulated gas and electricity tariffs, special cases of books, etc.
Prices are subjective and are strongly influenced by the value each gives to the things, products or services they need based on their utility for a specific moment in life.
The prices of products or services available for sale, as well as the particular conditions of the sale and performance of services, must be legible and understandable, therefore visible, expressed in euro and including all taxes.
Information on prices is compulsory regardless of the form of sale: in-store, remote (correspondence, teleshopping, internet), outside commercial premises (at home, in unusual places of sale, etc…)
The trader has an obligation to inform the consumer before concluding the contract of sale: He must be able to know the price he will have to pay without being obliged to ask for it. The trader may proceed by marking, labeling, display or by any other appropriate means. The displayed price must be legible either from the outside or from the inside, depending on the place where the products are displayed.
The trader must also inform the consumer of any additional costs at the main price, which are known in advance: application fees, freight charges, postage costs or any other contractual fees. If these additional costs can not be calculated in advance, the trader must nevertheless inform the consumer of their existence and their liability.
Where the advertised price does not include an element or provision of services essential to the use or purpose of the proposed product or service, this feature must also be explicitly proposed.
Almost all users of Internet respondents (97%) always compare the cost before a major purchase, and 80% are willing to give up some services to get a better price. The importance of this free system has been presented and discussed for a long time, especially in the years 1920-1930.
“The list of services offered and their prices must be posted at the customer’s place of reception.”
All paid services must be mentioned. For example, if a quotation is to be paid for, the price must be displayed. The same applies to delivery rates.
The display of the list of services must appear on a single document and indicate in detail the price of each service.
The prizes must be legible from the place where the clientele is usually received, but also exposed to the public.
“Failure to provide information on prices shall be subject to an administrative fine.”
The use of false claims, misrepresentations, or misleading representations to the consumer may constitute a misleading commercial practice.
At RESIMARMO® we do not eat this bread there. You will never have bad surprises, we make a point of always presenting our products as they are, with prices calculated at the fairest. We apply scrupulously the instructions of the DGCCRF.